Privacy Policy

We collect information you provide directly to us and information that is automatically collected when you use our services.

Information you provide directly:

• Full name, email address, phone number when placing an order or creating an account
• Shipping and billing address for order fulfilment
• Payment information (processed securely by our payment partners — we do not store card details)
• Messages, reviews, or feedback you submit through our website or WhatsApp
• Email address if you subscribe to our newsletter

Information collected automatically:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on the website, links clicked
• Referral source (how you arrived at our website)
• Cookie and tracking data (see Section 4)

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Process and fulfil your orders, including sending order confirmations and shipping updates
• Communicate with you about your orders, queries, or complaints
• Send marketing communications if you have opted in (you may opt out at any time)
• Improve our website, products, and customer experience
• Prevent fraudulent transactions and ensure the security of our platform
• Comply with legal obligations under Indian law, including GST and consumer protection regulations
• Respond to legal requests from government or regulatory authorities

We do not sell, trade, or rent your personal information to third parties. We share your information only in the following limited circumstances:

All third-party service providers are contractually required to handle your data securely and only for the purposes for which it is shared.

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use the following types of cookies:

• Essential Cookies: Required for the website to function (shopping cart, login session). Cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics). Can be disabled in your browser settings.
• Marketing Cookies: Used to deliver relevant ads on platforms like Facebook and Google. You can opt out via your ad preferences on those platforms.

You can control or delete cookies through your browser settings at any time. Disabling essential cookies may affect website functionality.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• PCI-DSS compliant payment processing — we never store full card numbers
• Access controls limiting who within our team can access personal data
• Regular security reviews of our systems and processes

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-Out of Marketing: Unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us
• Data Portability: Request your data in a machine-readable format

To exercise any of these rights, email us at support@sagebros.in with the subject line "Data Request". We will respond within 30 days.

Our products and website are intended for adults aged 18 years and above. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@sagebros.in and we will delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by:

• Updating the "Last Updated" date at the top of this page
• Sending an email notification to registered customers (for significant changes)
• Displaying a prominent notice on our website

Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us: